Economic Efficiency
- Being able to work at lowest possible cost while delivering our customer promise
- Optimally using every available resource available to the organization while minimizing waste and inefficiency
- Keeping our processes simple and easy to understand so that in implementing them we use scant resources
- Heavy use of digital to be able to grow on lowest possible resources
Product Focus
- Continuous work on products we sell to make them cheaper and better, constant state of positive dissatisfaction
- Product Quality that can be trusted
- Focus on what is required to meet "our" consumers' needs and not be distracted with "trends"
Determination & Persistence
- Positive will to succeed through sheer grit and determination
- Not getting fazed if it's not been done before, finding a way to do it
- Missionary zeal to getting the job done, keep at it till it happens
Collaboration
- Alignment on common goals - working on common purpose above everything else
- Team achievement, rather than individual goals
- I will go out of my way to pitch in, when required
Ownership
- Business belongs to us, we are the guardians of the shareholders money
- I will take a decision in the best interests of the business, in a manner in which I would have if it belonged to me
- Before asking anyone else to do something, I will be sure I would be willing to do it
Tangra